Frequently Asked Questions

  • Diabetic Foot Care
    • How can I prevent sweaty, smelly feet?
      Your sweaty, stinky feet are embarrassing and annoying...so how do you fix them? Your feet have over 3,000 sweat glands so when you shove them into tight, dark, contaminated shoes it only gets worse.  In addition, your dark, cramped shoes breed bacteria which will then cause that sticky odor. Also, some people, unfortunately, inherited a condition known as hyperhidrosis- excessive sweating. We have many products in our office which will help to, not "mask" the odor, but prevent, treat, and eliminate the odor and sweat. Soap, deoderants, lotions, and foot sprays to kill the bacteria
    • How can I protect myself while getting a pedicure?
      While we do not recommend getting a pedicure at a public nail facility, there are precautions you can take if you do choose to go.  First, bring your own instruments.  You do not want someone elses bacteria contaminating your feet.   If they use the same nail file on your feet as someone elses, you are at risk for infection.   Also, never, never let them cut or scrape your feet with sharp objects.  Someone places, although illegal some states, still use razors to cut off dead skin on your feet.   This is the easiest way to get yourself a life threatening disease.  Staphylococcus, more commonly known as Staph infection, can be deadly.
    • Is there a way to prevent children's flat feet?
      Yes, you should always monitor your child's walking pattern to check for any complications.  Our doctors would reccomend a special shoe or custom made orthotic.
    • Should you apply lotion to rough, cracked feet?
      Yes, you should apply lotion to your feet daily.   Moisturizing your feet is very important in maintaining foot health. For some people, like diabetics, it is essential.  If your feet are so cracked that they begin to break open, you are at a very high risk for infection.  At our office, we offer a cream that containc Salicylic Acid and Urea, called Calicylic Creme.   This products is great for this type of foot because the Salicylic Acid acts as an exfoliator while the Urea is a deep penetrating moisturizer.
    • What is a Doctor of Podiatric Medicine?

      A D.P.M. (Doctor of Podiatric Medicine) is a physician that has completed 4 years of an undergraduate degree, 4 years of podiatric medical school and a surgical residency. A DPM can treat any alignments of the foot and ankle, both conservatively and surgically. Some podiatrist will specialize in one aspect of the foot and ankle, such as pediatrics, dermatology, sports medicine or wound care. At the Foot and Ankle Center our doctors treat patients will all of these conditions. Our doctors had a wide array of knowledge of all of these conditions.

    • What should I expect on my first visit?

      Upon arrival to our office you will be greeted by our friendly front desk and then you will be brought back to an exam room by a Medical Assistant.

      Once you are examined by the podiatrist, tests will be ordered and performed, you will then be given a diagnosis and a treatment plan. Your treatment options will include conservative treatment as a first approach to treating your condition. Surgical options may come as a next step in your treatment plan. In addition, the doctor will discuss ways to prevent foot and ankle problems in the future.

      Our goal is that each patient is made to feel comfortable in our office. We want the patient and doctor to have an open dialogue and to feel as comfortable as possible throughout their appointment.

    • What type of diseases and problems do podiatrists treat?
      A podiatrist is trained to treat any condition of the foot and ankle. Many other medication conditions such as diabetes, heart disease, arthritis, obesity affect the lower extremities. Therefore, podiatrist, with their extensive medical training, are trained to treat all of these conditions and the affect that the diseases have on the foot and ankle.
    • Will orthotics help relieve my chronic foot pain?
      Yes, orthotics are commonly used to treat foot pain.  Orthotics are used to help correct abnormalities in the foot that can result in tenderness and pressure.  Orthotics will help balance the foot and ensure dramatically reduced pain. Everyone with feet can benefit from orthotics.  There is no such thing as perfect feet; we all experience foot pain and stress from time to time, some more than others.  Orthotics can help to prevent other foot issues from developing and ease the pain that could prevent you from living a normal, active lifestyle. Orthotics slip right in and out of your shoes.  We also have "dress" orthotics for those who spend most of their time in high heels or dress shoes. How do you know if you need orthotics?
      • You have flat feet or feet with high arches
      • Your feet hurt after standing on them for a period of time
      • You have excessive weight
      • You have foot, ankle, knee, hip or back pain
      • Your feet point inward or outward when you walk
      • One leg is longer than the other
      • You are athletic/ participate in sports (football, basketball, baseball, tennis, golf, bowling)
      • You have obvious foot issues (bunions, corns, claw toe, plantar fasciitis)
  • Easy Insurance Benefits Guide
    • My co-pay couldn’t have changed; I never received a new insurance card indicating so?
      Open enrollment is a very hectic time at most insurance companies. Your employer is one of thousands that are choosing new plans. It often takes insurance companies 3-6 weeks to distribute new insurance cards, sometimes even longer. If you have any questions or disputes regarding your benefits it is always best to speak to your benefits administrator. Insurance companies do not raise your co-pay with out direction from your employer and your physician’s office charges you your co-pay as directed by your insurance company.
    • What is a deductible?
      The deductible refers to the amount of money that the insured would need to pay before any benefits from the health insurance policy can be used. The deductable is a yearly amount, based on either a calendar or plan year.  A patient may also have more than one deductable on their policy. Example: An in-network deductable, an out of network deductable, a DME deductable, a hospitalization deductable, etc.  Please contact your insurance to find out more information about your deductable.
    • What is durable medical equipment or DME?
      Any medical equipment used in the home to aid in a better quality of living. Example: ankle brace, orthotics, crutches, wheelchairs, walkers, etc.
    • Why do I still owe a balance after I have paid my copay?
      Many plans have co-insurances on either all or some procedures performed or durable medical equipment given. This may be in addition to your office visit copay. For Example:  if a patient receives a durable medical equipment product, the patients insurance may cover it at 80% making them responsible for 20% of the allowable amount. To find out detailed information about your plan you can check your benefits coverage handbook supplied to by your employer.
  • Foot Fungus, Laser Treatment, Laser Therapy
    • Are there any side effects of K-Laser Therapy?
      After years of testing there are no proven side effects.  However, the painful area may be sensitive for a few days after the treatment.
    • Can laser therapy be used at the same time as other forms of treatment?
      Yes, laser therapy is often used with other forms of therapy such as physical therapy, message, soft tissue mobilization, electrotherapy, and post operative (after surgery).  It is completely safe to use with other forms of treatment, and it will only increase the effectiveness of the treatment, eliminating your foot pain.
    • Does K-Laser Therapy hurt?
      There is usually little or no feeling during the treatment.  Sometimes it feels soothing warm or tingling.  You may feel slight sensation around the painful area.
    • How long does K-Laser Therapy treatment take?
      If you are in significant pain you may be treated daily.  However, chronic problems respond better when treatments are received 2 to 3 times a week tapering to once a week or every other week as the healing begins.
    • How long does the treatment last?
      The laser therapy treatment is very quick.  It usually only lasts 3 to 9 minutes depending on the size of the area being treated.  The laser will help to limit or eliminate pain in all areas of the body.
    • Is the laser therapy FDA approved and safe?
      Yes, the laser therapy has been used in Europe for over 30 years and has been reviewed and accepted by the FDA in the USA.  Our laser therapy is safe to use on most people, excluding a small handful such as pregnant women and those with serious infections on the foot.  The laser therapy was designed to treat and help eliviate pain.
    • What issues does laser therapy treat?
      Studies have proven that K-Laser Therapy can help with: * Tendonitis * Carpal Tunnel Syndrome * Muscle Strains * Plantar Fasciitis * Shoulder, Back and Knee Pain * Diabetic Neuropathy * Diabetic Foot Ulcers * Sports Injuries * Fibromyalgia * Stress Injuries * Ligament Strains
  • Foot Problems
    • Does Family Foot & Ankle Specialists treat children with foot problems?
      Yes, here at Foot and Ankle Center, we treat everyone!  Athletes, seniors, children, women and men; if you have a foot problem or would like to prevent a foot problem, we are the people to call.  Children are especially important, because most podiatric issues are preventable with the right care. Small issues you let slide now, can lead to greater problems in the future, such as joint issues, problems walking, foot, knee and back pain.  It is essential to take care of any foot problems as soon as possible so they do not continue to get worse.
    • How will diabetes effect my feet?
      Diabetes will greatly effect your feet.  There are many problems you need to be aware of when you are a diabetic. First, you may experience poor circulation in your legs and feet.  This problem will cause areas of skin and tissue to die leading to infection problems.  Also, you could suffer from neuropathy which may be painful at first, but will later cause you to lose feeling in your feet. This means you will not feel when something is wrong with your feet.  For example, if your shoes do not fit well you may not feel a constant rubbing in a certain area which would cause an ulcer.  Ulcers may lead to the worse scenario for diabetics, a bone infection.  Bone infections from ulcers is the most common cause of amputation.  Too many people lose their feet or toes from not controlling their diabetes and not regularly visitng a podiatrist.
    • Is it alright to pass down children's shoes to younger children (hand-me-downs)?
      No, you should never pass down children's shoes.  Children have very flexible joints and thin heels so they need to be supported as much as possible.  Also, everybody has their own walking pattern otherwise known as gait, the shoes will be formed to the first child's gait.  The child will be forced to walk as the original owner did and this may lead to problems later in life such as heel pain, bunions, hammertoes, flat feet and more.
    • Is it normal to experience foot pain?
      NO! It is not normal to experience pain...anywhere! Pain is your body's way of telling you there is something wrong.  Therefore, do not ignore your body, it is asking for help.  Too often we here people telling us they thought that foot pain was normal because of all the time they spent on their feet for work, sports, exercise. Still it is not normal, and it is not something you should have to deal with.  There are so many quick, painless, and affordable treatment options out there, why would you continue to make yourself suffer? Here at Foot and Ankle Center, we use treatment options such as laser therpy, shock wave therapy, ultrasound, and physical therapy to quickly and painlessly eliminate your discomfort.  Stop suffering and call our office to find the treatment plan best suited to you and your lifestyle.
    • Is surgery the most common cure for foot problems?
      No, here at Foot and Ankle Center, we believe in beginning with conservative methods to treat foot problems.  We use many different techniques to treat or cure whatever issues you are having.  For example, we have laser therapy, shockwave therapy, ultrasound, physical therapy, cryotherapy, a registered dietician, even natural supplements. Surgery should never be your first choice for treatment unless you are having severe pain.  We believe that education is the best preventative care to avoid foot problems.
    • Is the medication used to treat nail fungus damaging to my liver?
      Many medications, such as the most popular choice for nail fungus, is processed in the liver. This means if you have liver problems or are taking other medications you will need to be tested to check your liver. However, due to this issue, we are now offering many other services to eliminate nail fungus. For example, we are now using a laser therapy to painlessly eliminate the fungus.  Laser therapy is painless, quick, affordable, and unlike traditional fungus medication it has no effect on your liver and very limited side effects.
    • What are orthotics?
      Orthotics are prepared foot supports that are used to treat many different foot disorders. Orthotics are designed to be worn under the heel and arch of the foot to help relieve pain, absorb shock, and correct abnormalities.  Many people suffer from hyperpronation (flat feet) and hypersupination (high arches) which will cause instability in the foot, and other areas, leading to pain from excessive stress and strain.   Orthotics work to ease these issues and improve foot functions.  Orthotics will also help to relieve pain in other areas of the body such as ankles, legs, backs, knees, and hips.
    • What causes Achilles Tendonitis?
      Achilles Tendonitis can be very painful. Events that can cause Achilles tendinitis may include:
      • Hill running or stair climbing.
      • Overuse resulting from the natural lack of flexibility in the calf muscles.
      • Rapidly increasing mileage or speed.
      • Starting up too quickly after a layoff.
      • Trauma caused by sudden and/or hard contraction of the calf muscles when putting out extra effort such as in a final sprint.
    • What is a hammertoe?
      Hammertoes are a condition, usually stemming from muscle imbalance, in which the toe is bent in a claw-like position. It occurs most frequently with the second toe, often when a bunion slants the big toe toward and under it, but any of the other three smaller toes can be affected. Selecting shoes and socks that do not cramp the toes will alleviate aggravation.
    • What is a stress fracture?
      Stress fractures are incomplete cracks in bone caused by overuse. With complete rest, stress fractures heal quickly. Extra padding in shoes helps prevent the condition. Stress fractures left untreated may become complete fractures, which require casting and immobilization.
  • Wound Care & Technology
    • Is the new X-ray machine safer for people?
      Yes, it is considered safer, however, they were mostly designed for convenience.  With this new technology our patients are able to keep their x-rays on discs in their medical history file no matter what doctor they are seeing.
    • What is Extracorpeal Shock Wave Therapy?
      Extracorporeal shock wave therapy is used to treat chronic heel pain (plantar fasciitis/heel spur syndrome). During this non-invasive surgical procedure, sonic waves are directed at the area of pain using a device similar to that currently used in non-surgical treatment of kidney stones.  "Extracorporeal" means "outside of the body," and refers to this non-invasive surgical procedure in which strong sound waves are directed at the area of heel pain. This procedure is performed on an outpatient basis and requires no hospital stay...actually it can be done right in our office!  This proven successful method is a great way to eliminate heel pain without needles, long recovery time, and expensive methods.
    • Will Keryflex cure my nail fungus?
      Keryflex is a cosmetic procedure to limit embarrassment of affected toenails.   This topical treatment lasts only 15 minutes in the office and supplies NO PAIN.   It is simply applied to the affected nails, those who are discolored, brittle, chipped, or peeling, and covers the unsightliness of the nail.   The treated nail acts as a normal nail in that you can cut, file, even apply nail polish. This new technology allows people to enjoy their lives without having to worry about the appearance of an "ugly" nail.  This treatment can be used for summer months of sandals and open-toe shoes, for weddings, vacations, or any other time you would like to be free of embarrassment. Although Keryflex will not cure your nail fungus it  maintains the appearance of the nail while it helps to move the fungus off of the nail.   It also helps to keep the fungus contained and limits spreading of the fungus onto the skin around the nail as well as other nails.   Your doctor will prescribe medications to treat the fungus as well as use the Keryflex to keep your nails looking beautiful.